Jump to a Category
Account & Registration
To register on pk78, visit pk78.pro and click the registration button. You will need a valid Pakistani mobile number, a working email address, and your CNIC details for identity verification. The sign-up process takes under five minutes. You must be at least 21 years of age to register. Once your account is created, you will receive a verification message on your registered mobile number before your first withdrawal can be processed.
pk78 requires KYC (Know Your Customer) verification before processing your first withdrawal. You will need to submit a clear photo or scan of your CNIC (Computerised National Identity Card), a selfie holding the CNIC, and proof of your payment method (such as a screenshot of your JazzCash or EasyPaisa account registered to the same number). KYC is usually reviewed and approved within 24 hours during business days.
On the pk78 login page, click the "Forgot Password" link beneath the password field. Enter your registered mobile number or email address, and pk78 will send a one-time reset code to your phone or inbox. Enter that code, set your new password, and you are back in. If you do not receive the reset code within five minutes, check your spam folder or contact pk78 live chat support available 24/7.
No. pk78 strictly allows one account per player. Creating multiple accounts is a violation of pk78's Terms and Conditions and can result in the permanent closure of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate account, contact pk78 support immediately to resolve the situation before any further activity.
You can request permanent account closure by going to Account Settings and selecting the closure option, or by contacting pk78's 24/7 live chat support. Before closure, any remaining balance will be returned to your registered payment method after identity verification. If you are closing your account due to gambling concerns, pk78 recommends using the self-exclusion tool instead, which provides additional safeguards.
Deposits & Withdrawals
Log in to your pk78 account and navigate to the Cashier or Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit in PKR, and follow the on-screen instructions to authorise the payment via your JazzCash app or USSD. Most JazzCash deposits on pk78 are credited instantly. Ensure the JazzCash number you use is registered in your own name to avoid verification delays.
The minimum deposit on pk78 varies slightly by payment method. For JazzCash and EasyPaisa, the minimum is typically Rs 500. For bank transfers via HBL, UBL, or Meezan Bank, the minimum is generally Rs 1,000. These thresholds ensure transaction processing is cost-effective for both players and the platform. Minimum amounts are displayed clearly in the pk78 deposit section at the time of transaction.
EasyPaisa withdrawals on pk78 are typically processed within 1 to 4 hours once your KYC verification is complete and your account is in good standing. During peak hours or public holidays in Pakistan, processing may extend to 24 hours. pk78 does not charge withdrawal fees, though your mobile wallet provider may apply their standard transaction charges. Withdrawals are only sent to accounts matching your verified identity.
Yes, pk78 supports withdrawals and deposits via major Pakistani banks including HBL, UBL, and Meezan Bank. Bank transfer processing typically takes 1 to 3 business days depending on the receiving bank. You will need to provide your full account number and IBAN during the withdrawal request. The bank account must be registered in your own name and must match your pk78 verified identity to prevent delays.
pk78 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — may apply their own standard service charges, which are outside pk78's control. Always check your mobile wallet or bank's fee schedule before transacting. Any applicable third-party charges will be deducted by the payment provider, not by pk78.
Games & Gameplay
pk78 offers a wide variety of slot games from leading international providers, including classic three-reel slots, modern five-reel video slots, and progressive jackpot titles. Game themes range from classic fruit machines to adventure, mythology, and sports-themed slots. All slot games on pk78 use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin. You can browse the full slot library at pk78's dedicated Slot page.
Yes, pk78 covers Pakistan Super League (PSL) matches extensively during the season. You can place pre-match and in-play bets on PSL games, including markets for match winner, top batsman, total runs, wickets, and more. pk78 also covers international cricket including Test matches, ODIs, and T20Is featuring Pakistan. Odds are displayed in decimal format with competitive margins, and all bets are settled in Pakistani Rupees (PKR).
Absolutely. pk78 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — including casino games, live dealer tables, slot games, cricket betting, and fishing games — works smoothly on your smartphone without needing to download a separate app. Simply open your mobile browser, navigate to pk78.pro, and log in. The mobile interface adapts automatically to your screen size for a comfortable gaming experience.
RTP (Return to Player) percentages on pk78 slot games vary by title and provider, typically ranging from 94% to 97%. Each game's individual RTP is usually listed in its paytable or information section within the game itself. Higher RTP means the game statistically returns more to players over millions of spins. pk78 only features games from certified providers whose RTP figures are independently audited to ensure fairness and transparency.
Yes, pk78's Casino section features a comprehensive live dealer suite including Live Blackjack, Live Roulette, Live Baccarat, and game show titles. Live dealer games are streamed in real time from professional studios with HD video quality. You can interact with the dealer via on-screen chat. These games are particularly popular among pk78 players in Karachi and Lahore who want the social atmosphere of a real casino from home.
Bonuses & Promotions
pk78 offers a welcome bonus to new players on their first deposit. The bonus amount and percentage are displayed on the promotions page at the time of registration. To claim it, opt in during or shortly after your first deposit. The bonus funds are added to your account and carry wagering requirements — meaning you must bet the bonus amount a specified number of times before any winnings from it become withdrawable. Full bonus terms are listed in pk78's Terms and Conditions.
Wagering requirements specify how many times you must bet a bonus amount before you can withdraw winnings derived from it. For example, a bonus with a 30x wagering requirement on Rs 1,000 means you must place Rs 30,000 in total bets before that bonus becomes withdrawable. Different games contribute differently — slots typically count 100%, while table games may count less. Always read pk78's full bonus terms before opting into any promotion.
Yes. pk78 operates a dedicated Loyalty Program that rewards consistent players with points for every bet placed across all products — casino, slots, cricket betting, and fishing games. Accumulated points can be exchanged for bonus credits, free spins, or PKR cashback. Higher activity levels unlock elevated tiers with better exchange rates, faster withdrawals, and dedicated account management. Visit the pk78 Loyalty Program page for full tier details and point rates.
Yes, pk78 bonuses carry an expiry period — typically 7 to 30 days from the date of issue, depending on the specific promotion. If you do not meet the wagering requirements within the validity window, the bonus and any associated winnings will be removed from your account automatically. Expiry dates are always shown in the bonus details at the time of offer. Check your active bonuses in the Promotions or Account section to track expiry dates.
Winnings from free spins on pk78 are credited as bonus funds and subject to wagering requirements before they can be converted to real withdrawable cash. The specific wagering multiplier for free spin winnings is stated in each promotion's terms. Once you have met the requirement, the resulting real-money balance can be withdrawn via your preferred Pakistani payment method — JazzCash, EasyPaisa, or bank transfer — subject to standard KYC checks.
Safety & Responsible Gaming
pk78 operates under an international gaming license issued by a recognised offshore regulatory authority. This license requires pk78 to maintain responsible gaming standards, fair play audits, secure data handling, and anti-money laundering procedures. Players in Pakistan access pk78 as an internationally licensed online gaming platform. pk78 does not make specific claims about local regulatory status and encourages players to review their own local regulations before participating.
The minimum age to register and play on pk78 is 21 years. This is a strict requirement enforced through CNIC-based KYC verification. Any account found to belong to a player under 21 will be immediately suspended, all deposits will be returned, and the account permanently closed. pk78 takes underage gambling prevention seriously as a core part of its international gaming license obligations and responsible gaming policy.
pk78 offers self-exclusion periods of 6 months, 1 year, or permanent closure. To activate self-exclusion, go to Account Settings, open the Responsible Gaming section, and select Self-Exclusion. Alternatively, contact pk78's 24/7 live chat support and a trained welfare agent will process it immediately. During self-exclusion your account is fully locked, all marketing is stopped, and pending withdrawals are processed. This decision cannot be reversed before the chosen period ends.
pk78 provides a full suite of responsible gaming controls accessible from your account settings: deposit limits (daily, weekly, monthly), loss limits, session time controls, reality check notifications at intervals you choose, cooling-off breaks from 1 to 42 days, and full self-exclusion. All tools are free and most apply instantly. pk78's 24/7 support team is trained in responsible gaming and available in both Urdu and English to assist any player with concerns.
pk78 customer support is available 24 hours a day, 7 days a week, 365 days a year via live chat on the website. Average response time is 3 to 5 minutes. Support is available in both Urdu and English. For non-urgent queries, you can also email [email protected]. There is no telephone support line. pk78 does not publish a phone number — be cautious of any third party claiming to offer pk78 phone support, as this is not an official channel.
Why pk78
Built for Pakistani Players
Everything on pk78 is designed around what Pakistani players actually need — from local payment methods to Urdu support and PSL cricket markets.
Local Payment Methods
Deposit and withdraw instantly using JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. All transactions in PKR with no hidden platform fees charged by pk78.
PSL & Cricket Betting
Bet on every PSL match plus full international cricket coverage. Pre-match and in-play markets with competitive odds, all settled in PKR on pk78's sportsbook.
Certified Fair Play
All pk78 slot games and casino titles use independently audited RNG technology. RTP figures are verified by third-party testing labs so you can play with confidence.
Urdu & English Support
pk78's live chat agents respond in under five minutes, 24/7, in both Urdu and English. Whether you are in Karachi, Lahore, or Islamabad, help is always one click away.
International License
pk78 operates under an international gaming license with mandatory responsible gaming, fair play audits, and data protection standards built into every layer of the platform.
Loyalty Rewards
Every bet on pk78 earns loyalty points redeemable for PKR cashback, free spins, and bonus credits. Higher tiers unlock faster withdrawals and a dedicated account manager.
Still Have Questions?
Our Support Team is Ready to Help
Can't find what you're looking for in the FAQ? pk78's 24/7 live chat support responds in 3–5 minutes in Urdu and English. You can also explore our other help pages for detailed policies and game guides.